Privacy Policy
1. Introduction
Welcome to FastBook ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of your clients. This Privacy Policy explains how we collect, use, and safeguard information when you use our service.
2. Information We Collect
For Business Owners (Tenants):
- Registration information (Name, Email, Business Name).
- Payment information (Processed securely via Stripe).
- Configuration data (Services, Schedules, Settings).
For Your Clients (End Users):
- Booking details (Name, Phone Number, Email, Notes).
- Technical data (IP Address, User Agent) used solely for security and rate limiting.
3. How We Use Information
We use the collected information to:
- Provide and maintain our booking platform.
- Process bookings and send automated notifications (Email/WhatsApp).
- Prevent fraudulent bookings and spam.
- Improve our service based on usage patterns.
The "No Sign-Up" Promise
Unlike other platforms, we do not require your clients to create accounts. We do not track your clients across other websites, and we never sell their data to third parties. Their information is used exclusively for the purpose of the appointment they booked with you.
4. Data Security
We implement industry-standard security measures, including SSL encryption, hashed passwords, and secure database practices, to protect your data from unauthorized access.
5. Third-Party Services
We use trusted third-party providers to help run our service:
- Stripe for payment processing.
- Twilio/Meta for WhatsApp notifications.
- SMTP Providers for email delivery.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@fastbook.app.